Domtar Personal Care Incontinence Products[/caption]
How Experts Talk About Incontinence
Athena Gibbar works at HDIS, our direct-to-consumer absorbent hygiene business in the United States. HDIS receives thousands of calls every day from people looking for incontinence solutions, many of whom have never spoken about the subject before.
“Even though I train customer care reps on how to have these conversations, it’s still a challenge in my own life,” she says. “I have a family member who needs more-absorbent products, but she doesn’t want to talk about it.”