Kristin Bailey loves working at Domtar because we make products that enhance people’s lives.
Bailey works in our Personal Care division, which manufactures adult incontinence products and baby diapers. She started as a call center representative at Home Delivery Incontinence Supplies (HDIS) in Missouri in 2011 and now trains other representatives. She appreciates the role our Personal Care products, as well as books and the paper we make, play in people’s lives every day.
“At first I was uncomfortable talking about adult diapers and bladder control pads,” she says. “But then I began to appreciate how hard it is for people to live with incontinence. Our job is not about selling; it’s about building relationships and helping customers get their independence back.”