Domtar Personal Care Division: How We Work

Domtar’s Personal Care division is committed to improving the quality of life for the people who use our absorbent hygiene products.

So how do we make this goal a reality? Our Personal Care division has defined four core capabilities that enable us to meet consumers’ needs. Our insights, innovation, operational excellence and engagement are the foundation that unifies our business and sets us apart in the market.

You can see this in how we redesigned our Comfees® baby diapers based on research we conducted with parents, and how HDIS, our direct-to-consumer business, focuses on building relationships with clients. Our goal to help improve our customers’ lives informs the research being done in our laboratory in Raleigh, North Carolina, and it guides way we develop new products for Attends® in the UK.

Watch our video for a two-minute overview of how our Personal Care division operates. It’s the final installment in a series of three videos about Domtar Personal Care. Watch the first two videos to learn more about Who We Are and What We Make. You can read more about our Personal Care division and Domtar’s history.

Domtar Personal Care manufactures a wide range of absorbent hygiene solutions, and how we work is just as important as what we make. Because our goal is to improve quality of life for the people who use our products, our works begins and ends with them in mind.

We get to know consumers’ and caregivers’ most important unmet personal care needs through research, clinical studies and outreach.

We use these insights to develop innovative solutions using proprietary knowledge, materials and designs. Our efficient global manufacturing network has the flexibility to meet the complex demands of the market.

We care about the quality of our products and the safety of our people. And because our products are personal, we always look to create a connection with our colleagues, our business partners and the people who depend on our solutions.

Our mission to champion health, dignity and comfort is at the heart of how we work.

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